Frequently Asked Questions

Everything you need to know about your beauty essentials.

Are your beauty products authentic?

Yes, 100%. FMCGCart sources all beauty and skincare products directly from authorized distributors or the brands themselves to ensure absolute authenticity and quality.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.

What is your return policy for skincare items?

Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of purchase.

Do you offer international shipping?

Currently, FMCGCart ships to select countries. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless shopping experience.

How do I know if a product is suitable for my skin type?

Each product page includes a detailed description, ingredient list, and recommended skin type. If you need further assistance, our beauty experts are available via live chat.